At Wesley and Ryan Tours
, safeguarding your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us—whether you’re booking a safari, climbing Mount Kilimanjaro, or exploring the cultural heart of Tanzania.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details from clients:
- Full name
- Date of birth
- Contact information (email, phone number, address)
- Passport and visa information
- Payment details
1.2 Travel Preferences
We collect preferences and needs to tailor your tour experience, including:
- Dietary requirements
- Accommodation preferences
- Mobility or health-related needs
1.3 Device and Usage Information
When you visit our website or social platforms, we may collect:
- IP address
- Browser and operating system
- Device type and screen resolution
- Pages visited and time spent on site
2. How We Use Your Information
2.1 To Provide Travel Services
Your data enables us to:
- Book accommodations and transport
- Secure national park permits
- Arrange for guides and special experiences
2.2 To Personalize Your Experience
We use your preferences to recommend activities or optimize your itinerary—whether it’s a 5 km (3.1 mi) beach walk or a 1,000 m (3,281 ft) mountain hike.
2.3 For Communication
We may use your contact details to:
- Send booking confirmations
- Share itinerary updates
- Answer inquiries
- Distribute newsletters or promotional material (with opt-in consent)
3. Sharing of Information
3.1 Third-Party Providers
We share relevant information only with partners such as:
- Lodges and hotels
- Transport providers
- Safari and hiking guides
- Government authorities (e.g., for permit applications)
3.2 Legal Requirements
We may disclose your data when:
- Required by Tanzanian law or international regulations
- Responding to court orders or legal processes
4. Data Security and Storage
4.1 Protection Measures
We implement physical, electronic, and administrative safeguards to protect your data.
4.2 Data Retention
Your data is retained only for as long as necessary to fulfill the purposes outlined, or as required by law (typically no more than 5 years).
5. Cookies and Tracking Technologies
5.1 Use of Cookies
We use cookies to:
- Improve website functionality
- Analyze visitor behavior
- Provide personalized content and offers
You may control cookies through your browser settings.
6. Your Privacy Rights
6.1 Access and Corrections
You can request access to or correction of your personal data at any time.
6.2 Right to Withdraw Consent
You may withdraw consent for marketing communication or processing activities by contacting us.
7. Children’s Privacy
Our tours and services are not directed to individuals under 18 years old. We do not knowingly collect personal data from children without guardian consent.
8. International Data Transfers
As our clients may come from around the world, your personal data may be transferred across borders. We take steps to ensure it remains protected under applicable data protection laws.
9. Updates to This Policy
This policy may be updated periodically. All changes will be posted on our official website and become effective immediately upon publication.
10. Contact Us
If you have questions or concerns about this policy, please contact us at:
Location: Rufiji/utemini Street, Mirongo ward, Nyamagana district
Cellphone: +255 766 410 411
WhatssApp: +255 766 410 411